#Role play scripts how to

ItвЂ™s like selling a pen to a person who doesnвЂ™t need it at all. Instead of using a вЂnarcissistвЂ™ approach, you should focus more on the prospectsвЂ™ needs than yourself.ДЄnother problem with the above approach is the salesperson failed to determine if the individual heвЂ™s trying to sell to is qualified. You donвЂ™t like that, do you?ДЄpparently, the customer wonвЂ™t like that as well. ItвЂ™s like having a conversation with someone who likes talking about their stuff - their achievements, hobbies, interests, and life in general. ItвЂ™s not engaging at all and doesnвЂ™t foster rapport and good relationships. Although itвЂ™s important to talk about what you sell, some reps make the mistake of talking about it too much.ДЄlso, the example shows the вЂњall about meвЂќ pitch. The statements above talk about the product, which is not a good thing. Look at one example of this sales role play scripts: But the thing is, itвЂ™s not the best approach. Yeah sure, the customer might want to learn about that stuff. Many new reps might use the most common approach during sales role play interview which is by explaining the qualities of the pen, who manufactured it, how much it costs, and so on. The most common thing being sold during sales negotiation role play exercises is a вЂњpen.вЂќ ItвЂ™s a very simple product, right?Д«ut its simplicity is what makes it complicated to sell. ItвЂ™s a great way to create an excellent learning environment for everyone on your sales team as each one of them has surely something to learn and improve. Role playing can provide a continuous learning process for everyone - not just for the people who act out the different scenarios. By giving your employees sales role plays examples, acting out interactions with irate clients can help them resolve conflicts more efficiently. ThereвЂ™d be a lot of dissatisfied customers - more than you might imagine. TheyвЂ™d understand how itвЂ™d feel to be on the other end, thus teaching to be empathetic towards clients. In some sales role play scripts, your staff would also be performing as customers. The more practice and experience they get, the better theyвЂ™ll handle their future sales calls. If they can do well in role plays, thereвЂ™s a huge chance that theyвЂ™d also perform well with real clients. Performing in front of your peers or co-workers is one of the most difficult situations your sales rep can be in. Through the sales role play scenarios examples, they will be able to picture out different kinds of customers and they wonвЂ™t be intimidated when they come across a certain prospect.

#Role play scripts how to

ThatвЂ™s why itвЂ™s best to familiarize them with the kinds of customers they may encounter along the way and teach them how to handle each. Your team would be interacting with varying types of individuals within the course of their work. 5 Reasons Why you and Your Sales Team Need to Role PlayД«y giving your new hires different role play exercises, you are helping them create familiarity, build empathy, and learn conflict resolution. One person pretends to be the potential client, while the other will play the role of a rep.

With sales role play scenarios examples, theyвЂ™d learn to prepare for the unexpected - or shall I say, the worst arguments with potential clients.ДЄs for the sales scenario, itвЂ™s the sales situation that your team needs to act out. (Roediger has co-authored his own book, вЂњ Make It Stick: The Science of Successful Learning.вЂќ)вЂќДЄside from being a great teaching moment in enhancing the skills of your team, training them with sales role play scenarios also models preparedness. вЂњQuizzing oneself on new material, such as by reciting it aloud from memory or trying to tell a friend about it, is a far more powerful way to master information than just re-reading it, according to work by researchers including Henry Roediger III and Jeffrey Karpicke. It also gives them a great opportunity to ask questions and learn how you would like them to navigate certain objections and other roadblocks they may come across throughout new client acquisition and beyond. (Image Source: Elevate Corporate Training) Giving your employees some sales role play scenarios examples is like giving them an improvisation game, allowing your reps to interact with other reps acting out the role of different customer types.

It uses situations that closely replicate what they may experience in real-life selling. A sales role play is a tool for developing and coaching your sales team.